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File #: 19-882    Version: 1 Name: Restated Agreement for Information Technology Services-Call Center Contract with Conduent
Type: Action Report Status: Signed
File created: 11/12/2019 In control: County Clerk
On agenda: Final action: 1/6/2020
Title: From the Director, Child Support Services, respectfully requesting authorization to enter into a Restated Agreement for Information Technology Services with Conduent State & Local Solutions, Inc., for call center services for an initial period from February 1, 2020 through January 31, 2023 at a $40,000 monthly rate plus additional costs for mailing, travel and consulting-related expenses and the County may exercise options to extend for 2, two-year extension periods through January 31, 2025 and January 31, 2027 in which monthly compensation will be increased by 5% over the previous period's monthly compensation.
Attachments: 1. 19-882 Board Report - Conduent Contract, 2. 19-882 Fiscal Note - Conduent Contract, 3. 19-882 Resolution Conduent - 2020, 4. 19-882 Conduent Contract 2020-2023, 5. 19-882 COUNTY BOARD RESOLUTION
Related files: 23-68

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From the Director, Child Support Services, respectfully requesting authorization to enter into a Restated Agreement for Information Technology Services with Conduent State & Local Solutions, Inc., for call center services for an initial period from February 1, 2020 through January 31, 2023 at a $40,000 monthly rate plus additional costs for mailing, travel and consulting-related expenses and the County may exercise options to extend for 2, two-year extension periods through January 31, 2025 and January 31, 2027 in which monthly compensation will be increased by 5% over the previous period’s monthly compensation.

 

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“SEE ATTACHMENTS”